FAQ – Sweet Potato Ball OEM, Export & Food Safety

Product Information

Yes. All Lumo sweet potato balls are 100% plant-based, vegan-certified, and gluten-free.

Made with Tainung No. 57 & 73 sweet potatoes and taro purée—no preservatives and no animal-derived materials.

Every batch is HACCP and ISO 22000 verified, ensuring food safety standards globally.

Absolutely. We encourage product trial before commitment. Submit a sample request through our [Partner Inquiry Form], specifying your preferred size (8g–25g), flavor, and target market. We'll prepare sample packs with product specifications and nutritional details. Typical turnaround: 5–7 business days.

We offer extensive OEM customization:
- Size: 8g–25g (adjustable)
- Flavor: Original, custom blends available
- Packaging: Custom labels, multi-language options, branding design
- Filling: Taro, golden sweet potato, or blended options
Customization is subject to MOQ requirements.

[Contact our OEM team]
  • Storage: Keep frozen at -18°C or below.
  • Shelf life: 12 months from production date.
  • Preparation Methods** (no thawing required):
    1. Air Fryer: 8–10 min at 180°C – crispy exterior, fluffy inside (Pre-fried)
    2. Oven: 6-8 min at 180-200°C – healthier, less oil (Pre-fried)
    3. Deep Fryer: 2:30-3 min at 175°C – traditional golden crust (RAW)
    4. Boiling: 8–10 min in water – softest texture, ideal for desserts (RAW)

Perfect for home kitchens, foodservice operations, or retail shelves.

Business / OEM

We welcome OEM partners, distributors, and retailers globally. Process:

1. Inquiry: Submit your partnership type (OEM, private label, or distribution) via our

2. Sample & Specs: Receive product samples and detailed specifications

3. Discussion: Align on customization, MOQ, pricing, and timeline

4. Production: Once terms are finalized, we move to manufacturing

Packaging Options:

  • Custom label design (your branding, language, size)
  • Flexible case/carton configurations
  • Multi-language nutritional labels (compliant with target market regulations)
  • Sustainable packaging options available

Exact MOQ depends on customization scope and production lead time. [Contact our partnerships team] for a detailed quote.

Yes. Our private label service includes:

  1. Design Consultation: Color, layout, branding guidance
  2. Packaging Review: Nutritional compliance, legal requirements (per target market)
  3. Artwork Support: Label templates, artwork files in standard formats
  4. Iteration: Multiple design rounds until approval

All design and printing costs are borne by the buyer.

Certifications & Export

Yes. Lumo operates under rigorous food safety standards:

  • HACCP Certified: Every production step monitored at critical control points. Hazard identification, prevention, and continuous improvement.
  • ISO 22000 Certified: Complete food safety management system. Full traceability from ingredients to finished product.
  • Annual Audits: Third-party verification ensures continuous compliance.

These certifications guarantee that every batch meets global food safety standards.

[Learn more about our food safety commitment].

We export globally and are actively seeking new partners in all regions.

No geographic restrictions.

[Submit an export inquiry] to discuss shipping, compliance requirements, and partnership terms for your market.

Try it. Then get in touch.